Step 1: Clear out all browser cache as well as cookies
Click on the “Settings” icon which is located in the “AOL 9.0 VR toolbar”.
If users are currently connected to the Internet then, it is advised to click on the “Internet Properties”. If not connected to the Internet then, tap the Internet [Web] Options.
Select the “Clear My Footprints” tab and the “Select Footprints to Clear” icon.
Now, select the “Cookies and Browser Cache” icon and tap the “Clear Selected Footprints” icon. The AOL toolbar will appear as a frozen one for a while during the cache as well as cookies are completely cleared off.
Click the “Close” icon now.
Step 2: Scan for all the computer spyware as well as viruses.
The second thing is to simply clear out all the system viruses as well as dangerous spyware
Now, simply tap the “Fix It For Me” button which is found to be located just next to the Delete ACS Databases option. Well there is one thing which needs to be taken into consideration is that “Delete ACS Databases’ option if not found to be in the system then, upgrade the AOL software.
Click the Continue to delete the ACS databases now
At last, simply “Uninstall the AOL software” by using the “AOL Uninstaller” and then reinstall it.